In the role of a digital design partner, we led the process to develop and implement a new learning and leadership concept for local store managers, with NAV By Mio as the innovative management tool.

Based on performance indicators and real-time sales data, NAV By Mio supports managers in their daily work by simplifying follow-up processes, benchmarking, control, and business goal planning, among other things. We conducted in-depth interviews and creative workshops with the management team and store managers to create a new digital identity and a digital design system tailored to their needs and preferences.

Our work resulted in a digital dashboard that not only displays sales figures and KPIs but also includes training materials and leadership content. All of this is aimed at enabling an efficient sales process and providing a first-class customer experience.